Problems:

Before you contact us, have a look at this troubleshooting guide; it may help you find the source of the problem on your own.

Once you have identified the problem part, do not try to repair it yourself;  contact our KitGuy(s) for replacements and/or repairs.  You can also contact the KitGuy(s) if you've been unable to locate the problem. Please note, you must include the word "sabest" (no quotes required) in the subject line for messages that you send to kitguy; this is used to filter messages to avoid the large amount of SPAM that we get at the kitguy address.

To help you identify items in the return parts kit, we have included pictures (and indicated quantities) of all the components in the return parts kit.

Do you know how to solder?  Take a look at the Soldering Guide for some helpful hints with your BEST soldering tasks.